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Account Manager, Accounts (Family Businesses)

Apply Now Work type: Permanent, Full-time
Location: Singapore
Categories: Industries and Corporates

About EDB

The Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore’s position as a global centre for business, innovation, and talent. We undertake investment promotion and industry development, and work with international businesses, both foreign and local, by providing information, connection to partners and access to government incentives for their investments. Our mission is to create sustainable economic growth, with vibrant business and good job opportunities for Singapore.

For more information on EDB, please visit www.edb.gov.sg

About Accounts (Family Businesses)

The team engages a select group of large corporates which are owned by prominent & influential business families in Asia. As these family businesses operate in diversified industries, the team would require to build value proposition in sectors such as consumer, retail, real estate, agribusinesses etc. The Family Business Team brings horizontal insights such as innovation, research & development, digital, talent to these accounts, with a view of encouraging them to leverage the Singapore ecosystem. We work closely with various teams in EDB and external stakeholders to provide solutions and secure the establishment of project investments and partnerships in Singapore.


You will be managing a portfolio of identified corporate clients and report to the Vice President and Head, Accounts (Family Businesses).



This is an individual contributor role. In this role, your responsibilities will include:


Account Management

  • Serve as the main contact person from EDB to portfolio of identified corporate clients and oversee end-to-end process of account development, project negotiation and execution, and client servicing
  • Cultivate strategic relationships and build trust with clients. Adhere to EDB’s service principles to ensure good client experience with EDB
  • Develop deep understanding of clients, their needs, operations, and structure to develop/ refresh client engagement strategies
  • Identify, negotiate and structure project opportunities to secure “win-win” outcomes for clients and Singapore
  • Offer solutions (standard/ customised) to address clients’ requests/ issues/ challenges
  • Activate relevant resources and expertise (in EDB/ government/ ecosystem partners) to support client engagement
  • Collaborate with other teams in EDB (e.g. New Ventures, Policy & Planning, Finance and Legal) for project development, related negotiations and smooth execution of end-to-end account management process
  • Build sound understanding of regional/ global industry and business trends, industry synergies, whole-of-government offerings, and spread of EDB’s products and services to create project opportunities and value-add to client relationships


Market Analysis

  • Lead and undertake ad-hoc competitive analysis (e.g. market/ sector-based, trends) to augment client engagement strategies
  • Identify trends/ observations across sector and recommend and put forth solutions in response to issues faced by clients or potential impact on them
  • Provide inputs where relevant to appropriate teams in EDB and/or rest of Singapore government on policies or product/ service development (e.g. in incentive design, resource negotiation)
  • Work across different teams in EDB in delivering analysis and insights generation



  • At least 3 years of relevant working experience, in managing key accounts and driving successful project and investment outcomes with similar corporate clients
  • Deep interest in Asian economies and businesses, especially ASEAN and demonstrates understanding of cultural nuances and cultural sensitivity
  • Demonstrate good analytical thinking; able to analyse different complex issues, distil insights and recommend actionable solutions
  • Demonstrate strong execution and project management skills in past work experience
  • Able to adapt/ react fast to changes and challenges and is resourceful in finding innovative solutions to address them (e.g. clients’ requests) effectively and efficiently 
  • Strong independent worker and at the same time, work well in a dynamic, cross-functional team environment
  • Client-focused; adept at building and maintain positive client relationships
  • Excellent interpersonal and communication skills, both written and spoken; including ability and experience in engaging and managing stakeholders across all levels of seniority internally and externally
  • Experience in and/or language proficiency relevant to Southeast Asia will be advantageous.
  • Is a self-starter, team player, and driven, and has a positive attitude and excellent work ethic
  • Possess versatility in thought and approach, is inquisitive and willing to learn and develop knowledge and skills across a spectrum of subject domains
  • Singaporean


We review applications and interview on a rolling basis. Applicants may expect to receive an application outcome within 8 weeks of application date.

Advertised: Singapore Standard Time
Applications close: Singapore Standard Time

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