Account Manager, Accounts (Singapore Businesses)
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Work type: Permanent, Full-time, Permanent
Location: Singapore
Categories: Others
About EDB The Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore’s position as a global centre for business, innovation, and talent. We undertake investment promotion and industry development, and work with international businesses, both foreign and local, by providing information, connection to partners and access to government incentives for their investments. Our mission is to create sustainable economic growth, with vibrant business and good job opportunities for Singapore. For more information on EDB, please visit www.edb.gov.sg
Responsibilities
This is an individual contributor role. In this role, your responsibilities will include:
Account Management
Serve as the main contact person from EDB to portfolio of identified corporate clients and oversee end-to-end process of account development, project negotiation and execution, and client servicing
Cultivate strategic relationships and build trust with clients. Adhere to EDB’s service principles to ensure good client experience with EDB
Develop deep understanding of clients, their needs, operations, and structure to develop/ refresh client engagement strategies
Identify, negotiate and structure project opportunities to secure “win-win” outcomes for clients and Singapore
Offer solutions (standard/ customised) to address clients’ requests/ issues/ challenges
Activate relevant resources and expertise (in EDB/ government/ ecosystem partners) to support client engagement
Collaborate with other teams in EDB (e.g. New Ventures, Policy & Planning, Finance and Legal) for project development, related negotiations and smooth execution of end-to-end account management process
B uild sound understanding of regional/ global industry and business trends, industry synergies, whole-of-government offerings, and spread of EDB’s products and services to create project opportunities and value-add to client relationships
Market Analysis
Lead and undertake ad-hoc competitive analysis (e.g. market/ industry-based, trends) to augment client engagement strategies
Identify industry trends/ observations and recommend and put forth solutions in response to issues faced by clients or potential impact on them
Provide inputs where relevant to appropriate teams in EDB and/or rest of Singapore government on policies or product/ service development (e.g. in incentive design, resource negotiation)
Work across different teams in EDB in delivering analysis and insights generation
Requirements
At least 5 years of experience, in sales, business development, managing key accounts and driving successful project and investment outcomes with similar client profile. Experience working for / with key Singapore companies is a plus.
A Bachelor Degree in any discipline
Knowledge and interest in growing strong Singapore companies and demonstrates understanding of industry nuances and networks
Strong analytical and strategic thinking skills; able to analyse in-depth different complex issues and put forth actionable solutions
Demonstrate keen sense of business acumen and experience in negotiation, structuring deals/ contracts, and project management
Strong independent worker; able to deliver outcomes effectively and efficiently
Able to build and maintain positive client relationships and work in a dynamic, cross-functional team environment
Excellent interpersonal and communication skills, both written and spoken; including ability and experience in engaging and managing stakeholders across all levels of seniority internally and externally
Possess a driven, self-motivated and positive attitude, excellent work ethic and is a team player
Singaporean
We review applications and interview on a rolling basis. Applicants can expect to receive an application outcome within 8 weeks of application date.
Advertised: 22 Dec 2020 Singapore Standard Time
Applications close: 31 Mar 2021 Singapore Standard Time