Account Manager, Healthcare
Apply Now Work type: Contract, Full-time
Categories: Industries and Corporates
Account Manager, Healthcare
The Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore’s position as a global centre for business, innovation, and talent. We undertake investment promotion and industry development, and work with international businesses, both foreign and local, by providing information, connection to partners and access to government incentives for their investments. Our mission is to create sustainable economic growth, with vibrant business and good job opportunities for Singapore.
For more information on EDB, please visit
About Healthcare Group
Globally, technological advancements are disrupting the way people seek healthcare and extend their health span. Firms across the pharmaceutical, biotechnology, medical technology and digital health sectors are re-inventing their products and services, as well as business and delivery models.
As part of EDB’s continuous efforts to grow the healthcare industry, we develop compelling propositions and engage leading companies to anchor global and regional activities in Singapore. This contributes to EDB’s overall vision, for Singapore to be the choice location in Asia where healthcare companies innovate new products, services, business and delivery models, and manufacture for the regional and global market.
You will play a crucial role in the team to support and implement key activities and initiatives with identified corporate clients which may include some of the largest healthcare companies in the world. In the process, you will be working closely with company executives, external stakeholders (within and outside the Singapore government) and colleagues in EDB to ensure smooth delivery of project or partnership outcomes.
You will be managing a portfolio of identified corporate clients, and lead in developing industry-wide initiatives and value propositions. This is an individual contributor role and you will report to the Assistant Vice President, Healthcare.
As part of the team, your responsibilities would include but are not limited to:
Serve as the main contact person from EDB to portfolio of identified corporate clients and oversee end-to-end process of account development, project negotiation and execution, and client servicing
Cultivate strategic relationships and build trust with clients. Adhere to EDB’s service principles to ensure good client experience with EDB
Develop deep understanding of clients, their needs, operations, and structure to develop and refresh client engagement strategies
Identify, negotiate and structure project opportunities to secure “win-win” outcomes for clients and Singapore
Offer solutions to address clients’ requests/ issues/ challenges
Activate relevant resources and expertise (in EDB/ government/ ecosystem partners) to support client engagement
Collaborate with other teams in EDB (e.g. Strategy, Business Environment, Ventures, Planning & Policy and Legal) for project development, related negotiations and smooth execution of end-to-end account management process
Build sound understanding of regional and global industry and business trends, industry synergies, whole-of-government offerings, and spread of EDB’s products and services to create project opportunities and value-add to client relationships
Lead and undertake ad-hoc competitive analysis (e.g. market/ sector-based, trends) to augment client engagement strategies
Identify trends/ observations across sector and recommend and put forth solutions in response to issues faced by clients or potential impact on them
Provide inputs where relevant to appropriate teams in EDB and/or rest of Singapore government on policies or product/ service development (e.g. in incentive design, resource negotiation)
Work across different teams in EDB in delivering analysis and insights generation
Lead in developing industry-wide initiatives and value propositions
A Bachelor Degree in any discipline
3-4 years of experience, preferably in the healthcare industry, and/or in sales, business development, managing key accounts and driving successful project and investment outcomes with similar client profile
Keen interest in science and technology relating to healthcare
Strong analytical and strategic thinking skills; able to analyse in-depth different complex issues and put forth actionable solutions
Demonstrate keen sense of business acumen and experience in negotiation, structuring deals, and project management
Strong independent worker; able to deliver outcomes effectively and efficiently
Able to build and maintain positive client relationships and work in a dynamic, cross-functional team environment
Excellent interpersonal and communication skills, both written and spoken; including ability and experience in engaging and managing stakeholders across all levels of seniority internally and externally
Possess a driven, self-motivated and positive attitude, excellent work ethic and is a team player
We regret to inform that only successful applicants will be notified.
Advertised: Singapore Standard Time 09 Sep 2020
Applications close: Singapore Standard Time
30 Nov 2020