About EDB

The Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore’s position as a global centre for business, innovation, and talent. We undertake investment promotion and industry development, and work with international businesses, both foreign and local, by providing information, connection to partners and access to government incentives for their investments. Our mission is to create sustainable economic growth, with vibrant business and good job opportunities for Singapore.

For more information on EDB, please visit www.edb.gov.sg

About Singapore Global Network

The Singapore Global Network (SGN) is a division in the Economic Development Board tasked to re-energise Singapore’s efforts in building a strong and extensive ecosystem of overseas Family, Friends and Fans for Singapore. SGN leads the Whole-of-Government effort to coordinate across agencies and strengthen our collective networks whose skills, affinity and influence could help build linkages to global business and talent communities, and enhance the international mindshare of Singapore as a leading globally-connected city.

Responsibilities
The officer in this role is required to build SGN’s understanding of key audiences and craft the user experiences for SGN’s engagement programmes and products. Responsibilities include –

• Developing the design and structure of SGN’s products and services  for the purpose of building a network of talent, advocates and connectors for Singapore
• Engaging talent in sustainability, finance and tech sectors (and across career stages to understand their needs, behaviours, motivations and pain points; translating findings into insights that inform decisions and conveying them clearly to stakeholders
• Creating and communicating the user experience at various stages of the design thinking process with customer journeys, user flows, wireframes and prototypes
• Identify and track relevant metrics to assess the quality of SGN’s customer experience design principles across key touchpoints

Requirements

• A university degree in any discipline with at least five years working experience in user research/UI or UX design
• Strong analytical and lateral thinking skills to translate insights and data into recommendations for products and services
• Strong writing and verbal communication skills
• Strong stakeholder management skills
• Strong project management skills
• Energetic, curious, with ability to think creatively
• Team player with ability to work independently and cross-functionally in teams
• Singaporean

We review applications and interview on a rolling basis. Applicants can expect to receive an application outcome within 8 weeks of application date.